September 14, 2007 - 9:00 AM - Network Status: We are adjusting our anti-spam product settings to help reduce the amount of junk-mail being delivered to your inbox. Due to the heavy volume of mail being processed through our anti-spam filter We're experiencing mail delivery latency. Messages are working their way through the mail spool and will be delivered in the order received. Only if you receive an undeliverable message notification will you need to resend your message.
September 10, 2007 - Mail Delivery - SPAM Warning:
Over the weekend we experienced an issue with our anti-spam product so please be careful when reviewing your mail. Be sure to not only DELETE, but to PURGE your messages from your Deleted Items folder.
August 12, 2007 - Mail Server Administrative Notice:
CapeCod.com mail server upgrade is complete.
August 10, 2007 - 6 PM - Mail Server Administrative Notice:
CapeCod.com email service will be unavailable through SUNDAY, AUGUST 12, 2007 due to a scheduled upgrade.
August 9, 2007 - Mail Server Administrative Notice:
Attention CapeCod.com Email Account Holders, This is your final reminder message notifying you that CapeCod.com email service will not be available from 5 PM on FRIDAY, AUGUST 10 through SUNDAY, AUGUST 12, 2007 so please plan accordingly.
In order to access your mail after Sunday you will need to type in your FULL EMAIL ADDRESS as your User Name. For example, instead of "myname" you will need to type "myname@capecod.com" to log in via web mail or POP3/SMTP. No other mail setting changes will be required and your password will remain the same.
If you have any questions concerning the upgrade, please submit your question/comments using the online contact form at http://www.capecod.com/Contact.asp. Be sure to include both your CapeCod.com email address and an alternate email address.
July 19, 2007 - Mail Server Administrative Notice: (5PM) FRIDAY, AUGUST 10 - SUNDAY, AUGUST 12, 2007 YOUR EMAIL ACCOUNT WILL NOT BE AVAILABLE so please plan accordingly. All mail sent to any CapeCod.com email account during this upgrade will be delivered when the mail server returns to operation.
During this upgrade we will be updating the mail server software to bring you a new interface that includes many requested features such as an inbox message preview window, robust Anti-Spam improvements, enhanced Anti-Virus protection and the ability to import/export contact lists via ".CSV" files.
PLEASE take the time now to clean out your mail by purging (deleting) messages online, especially your spam and deleted folders.
April 4 , 2007 - Alert: Beware of messages sent from Spoofed (forged) E-mail Addresses: if you receive an UNSOLICITATED email message that states a problem with your email account or asks for your personal information, please do NOT respond or open the attachment and it is recommended to delete the message immediately. An example of the fraudulant message contains:
- Sender: info AT capecod DOT com
Subject "Warning Message: Your services near to be closed"
Again, this is NOT a legitimate message and may infect your computer with a virus or the original sender is trying to get your personal information; please delete the message immediately! For additional information on Internet scams, please visit our Email Support section.
March 8, 2007 Website Administrative Notice: Due to scheduled maintenance, the CapeCod.com web site will be unavailable this evening between the hours of 9pm and 11pm. This will not affect the mail server or mail delivery.
February 23, 2007 - Administrative Notice: Pardon any interruption with webmail as we prepare our server over the weekend for future upgrades. If you are unable to access webmail, please notify us by submitting the completed online form. Select System Administrator from the pull down menu and fill out the Contact form completely. Be sure to include both your capecod.com account name and alternate email address. Unfortunately, we can not assist you over the phone but will address any related issues within 24 hours of receiving the message submitted via the online form. Thank you!
February 21, 2007 - Notice: We are investigating an issue with email sent to COMCAST.NET users being returned back to the sender as "Undeliverable Mail". We will post updates here when available.
February 13, 2007 - 12:30 PM Mail Delivery Update: Due to the heavy volume of mail being processed, messages are still working their way through the mail spool and will be delivered in the order received. Again, if you receive an undeliverable message notification, try to resend your message later in the day.
February 13, 2007 - Network Status: We've been experiencing mail delivery latency this morning so please allow mail more time to arrive. If you receive an undeliverable message notification, try to resend your message at a later time.
December 20, 2006 - Network Status: We've been experiencing mail delivery latency this morning so please allow mail more time to arrive.
November 6, 2006 - Network Status: We are experiencing mail delivery latency so please allow mail more time to arrive. If you receive an undeliverable message notification, try to resend your message at a later time.
This cause of this is unknown but may be due to heavy Internet traffic. It appears that CapeCod.com is not the only site experiencing this problem.
MSN Hotmail's support website also reported the following network status information on Monday, 06 November 2006 11:10:00 GMT:
"Network Status for Hotmail - Mail. Feature: Mail delivery latency. Due to a temporary problem with Hotmail, Windows Live Mail, MSN, and MSN Partner e-mail services, messages that you send or receive may be delayed. Please allow mail more time to arrive."
November 3, 2006 - Notice to TTLC ISP customers: The ability for TTLC dial-up customers using an email client (such as Outlook Express) to send mail using their CapeCod.com account has been disrupted - meaning some users may not be able to send mail. The ability to receive mail is not affected. Note that all CapeCod.com email account users can send messages via webmail at http://mail.capecod.com regardless of your Internet Service Provider. If you are a TTLC customer and are no longer able to send mail using an email client (such as Outlook Express), you will need to contact TTLC for assistance with setting up your SMTP (send mail) configuration.
October 27, 2006 - Update: Only the CapeCod.com mailserver was inaccessible on Thursday, October 26, 2006 between the hours of 10 pm and 12 am. During the maintenance, mail was temporarily held but all mail has been delivered by 12 noon today.
However, any website visitor that submitted a form on this website to contact the CapeCod.com staff should resend the message.
October 26, 2006 - Notice: Due to scheduled maintenance, the CapeCod.com website and mailserver may be inaccessible for about 1 hour between 7 pm and 12 am.
March 7, 2006 - Update: The previous issue with email sent to COMCAST.NET users being returned back to the sender as "Undeliverable Mail" has been resolved by Comcast.
March 2, 2006 - Notice: We are investigating an issue with email sent to COMCAST.NET users being returned back to the sender as "Undeliverable Mail".
February 8, 2006 - UPDATE: In order to give you more control with filtering SPAM and messages mistakenly identified as SPAM (false positives), all mail tagged as potential junkmail ("SPAM added to subject line) will now be routed directly to your main mail box so you may choose any program to filter your email. You will no longer be required to review/empty your SPAM folder unless you set up a processing rule. Contact us for email support if you need assistance or have any questions.
